Job roles in digital marketing

The world of digital marketing is constantly changing and evolving. New roles are emerging as companies adapt to new customer habits and strive to stay ahead of the competition. As a result of this fluidity, some roles are more coveted than others, and some can be more difficult to hire for.

Digital marketing recruitment specialists, Forward Role Recruitment has highlighted the most highly sought after roles in digital marketing. 

1. CRM Manager – In recent years, CRM (customer relationship management) has become a very popular and cost-effective way of driving greater revenue from customers through their lifecycle.

2. PPC Manager – With Google Shopping driving acquisition in the ecommerce sector, the number of businesses looking to drive more paid digital activity has shot up. As a result, both agency and in-house paid search teams are looking to hire those who know the industry inside out.

3. UX Designer – User experience optimisation has been the hot skill set in design for the last few years, with rising demand for designers who can create user-centric web designs that streamline the customer journey. As a result there is a sizeable contract market for people with these skills.

4. Web Analyst – These are the data guys tasked with measuring anything from acquisition ROI (return on investment) right through to conversions. With no clear academic route into this type of role, it is extremely tough to recruit for these positions.

5. CRO Manager – Jobs specialising in conversion rate optimisation are a fairly recent thing; focused on optimising the flow of traffic and conversions through a website. Businesses have become more focused on repairing the holes in their leaky funnels as pouring new customers into the top gets increasingly expensive.

6. Ecommerce Trading Manager – Usually the P&L (profit and loss) owner of a brand, these commercially-minded people are in charge of juggling stock, seasonality, price, promotions, etc. to trade a website to its maximum potential. With many northwest retailers growing into new markets there is a high demand for additional traders.

7. Head of Digital Acquisition – An all-encompassing Digital Acquisition Specialist is not the easiest thing to find. Many of the most recent generation of digital marketers have come through very specific digital channel streams, meaning that a combination of paid, earned and owned skills in one candidate is difficult to locate.

8. Head of Multichannel Marketing – Finding senior marketers with both high-end digital skills and traditional offline marketing experience is challenging. This is because of the generational gap between upcoming digital marketers who have often been focused on specific digital channels, and marketers who climbed the career ladder pre-digital, who conversely may not have hands-on experience with digital.

9. Technical SEO Manager – Another very technical role, with no real academic route. Technical SEO is constantly evolving with every Google algorithm change or new best practice guidelines, so agencies tend to grow their own talent, passing on the secret sauce of their SEO audit onto new generations.

10. PR Manager – With the proliferation of offline and online PR, the traditional PR skill set is in huge demand. Responsibility for link building in SEO and getting noticed online without a paid budget is now laid at the door of Digital PR Managers.

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Choosing an email marketing software

The digital channels are developing rapidly on, and there are constantly new technologies.

It is not easy to always be on the cutting edge. In this fast-paced digital world, we are increasingly dependent on reliable, effective and accurate software to solve complex problems, giving us a competitive advantage and providing maximum added value for our business. This represents an enormous pressure for companies – and also for the software provider.

With email marketing software, the choice is wide. From simple CSS tool that lets you design your email template, to comprehensive platforms for the implementation of complex, automated and carefully segmented campaigns. How can one make the right choice?

Stay with confidence. Because we will give you a list of the main features by which email marketers should look for when selecting email marketing software.

Why is it so important to use the right email marketing software?

Compared to social, direct marketing and other channels, email has the highest conversion rate . The effectiveness of this channel is very largely due to the use of marketing technology. 82% of companies are now using an email marketing software. And 75% or more are expected to buy a marketing automation solution within a year .

The question is how much do companies need to pay if they want to include a provider of technology services to their corporate and marketing strategy?

Fundamental considerations like price, deliverability of emails, usability, scalability and customer service will continue to influence the decision-making process. But in what important ways, the solutions for e-mail marketing differ?

As with any relationship companies must consider what long-term effects will the software. You need the customer requirements of today understand – and anticipate tomorrow’s. You need to recognize problems – and opportunities. You need to distinguish between useful and useless data. And they have to find a provider who can help you with all these points. The right technology makes it easy.

Here I highlight the main features that you should have in your email marketing software:

  • Integration– Deliver integrated customer experiences, based on the buying behavior of your target groups. To respond to all relevant channels in a timely manner to meet the needs of your customers.
  • Automation– The right email marketing software delivers new revenue opportunities. 75% of e-mail sales generated by campaigns in which the email is triggered by a specific event ( “triggered campaigns”). Therefore, the automation is a top priority for e-mail marketers. 91% of all successful online marketers say that automation is a key success factor for their marketing across all channels. Use of automation allows marketers to perform an unlimited amount of customer dialogues by individual events – such as: – trigger for customer loyalty campaigns, registration, purchasing, shipping.  Automated programs provide relevant communications at the right time and thus open the door for even closer relations of the company to its customers.
  • Personalization– Collect relevant data, derive valuable information from it and communicate it on the basis of these findings, individually – which forms the basis for targeted, personalized dialogues on all channels. If you want to use personalization for your marketing, you should ensure that your technology can process with the speed that is necessary for a true personalization.
  • Segmentation– It has long been proven that small, segmented mailings are more effective than large, non-segmented. An analysis of data on the behavior, demographic and geographic criteria, on each sales stage, the purchase history and the habits and preferences of customers, provides insights that can increase the success of email campaigns considerably. 30% of the e-mail turnover is generated by selectively targeting specific audience segments. Segmented behavioral data provide valuable information from which future buying habits and decision patterns can be derived. Segmentation is a very useful component of good email marketing software .
  • Cross-Channel– Another factor for successful marketing is to overcome internal silos. Use the findings from all marketing channels to provide customers with a consistent, seamless brand experience – and thus increase customer loyalty and improve your return on investment. For successful cross-channel campaigns e-mail marketing software should support various online marketing channels such as social media, mobile and web. So you can perform segmented, automated campaigns that allow you to use the full force of all your online channels.
  • Analytics– Most providers of e-mail marketing deliver standard metrics like conversion, quantitative and qualitative ROI, performance and test results. By contrast, use modern applications algorithms for data analysis, which assist the user in choosing the right content. Good Analytics summarize the relevant data from different channels to provide an accurate picture of the consumer, which can be used proactively of marketers.

Final considerations

Each e-mail marketer has their own requirements and objectives. The functions described herein are generally applicable to e-mail marketing today. Of course, every company must ask itself whether a particular technology for online marketing meet its specific requirements – the current as well as future.

Where will your company be in five years, and where your competitors will be then? The solutions are to increase sales and profits and improve ROI, but marketers need to think further and use solutions that can predict the habits of online shoppers, which are constantly changing.

Resources

Job roles in digital marketing

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